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 Privacy Policy
What Personal Information About Customers Does Sympatea USA Collect?
The information we learn from customers helps us personalize and continually improve your shopping experience at Sympatea USA. Here are the types of information we gather.
- Information You Provide Us: We receive and store any information you enter on our Web site or provide us in writing or email. When you place an order with us, we ask that you provide certain personally identifiable information such as your contact name, address, email, and billing information (such as credit card information) to complete your order. You can choose not to provide certain information, in which case you may not be able to take advantage of many of our Website features. We use the information you provide for the sole purpose of responding to your requests, customizing future shopping for you, and communicating with you regarding your order. When you place an order, you will receive an automatically confirmation e-mail and then another email when your order has shipped.
- E-mail Communications: If you do not want to receive e-mail or other mail from us, please adjust your Account Preferences. We may occasionally contact you via e-mail to check that you are satisfied with your order or to ask for suggestions for improvement.
- Website Statistics: All Web Servers automatically collect the Internet protocol (IP) address used to connect your computer to the Internet; browser type and version, operating system, and platform type; we sometimes aggregate this information to review our Web site traffic patterns. None of this information is used to ascertain the identity of our Web site users. We use "cookies," and we obtain certain types of information when your Web browser accesses Sympatea USA. If your browser has been set to not accept cookies, we will not be able to provide you with a personalized experience at Sympatea USA if we cannot recognize you.
- Newsletter E-mails: Individuals who are subscribed to the Sympatea USA Newsletter mailings will receive the Special Offers e-mail on an approximately monthly basis. If you do not wish to receive these e-mails you can disable the "Newsletter" checkbox at the time of account creation, or afterwards within your account
- Children under the Age of 16: If you are under 16 years of age, you should not provide any personally identifiable information (for example, your last name, home address or e-mail address) on these sites without the knowledge and permission of your parent or guardian. If Sympatea USA learns that you are under 16 years of age, Sympatea USA will not maintain or use any personally identifiable information about you without the verifiable consent of your parent or guardian, except as allowed by law. This may mean that you will be unable to participate in some activities on the sites without that verifiable consent.
We at Sympatea USA believes that children using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their children. Parents are urged to spend time online with their children to become familiar with the types of content available on the Sympatea USA website and the Internet in general. Control tools are available from online services and software manufacturers to help create a safer environment for children.
- Consent to Processing: By providing any personal information to the Sympatea USA website, all users, including without limitation users in the member states of the European Union, fully understand and unambiguously consent to the collection and processing of such information in the United States of America.
- Policy Governs Use; Privacy Policy Changes: The terms of this policy will govern the use and any information collected while it is in place. In the event our privacy policy changes, we will post the changes to this section of our Web site, homepage, or any page we deem necessary to make you aware of the changes. We reserve the right to make changes to our privacy policy at any time. We ask that you check this page frequently to view any new changes.
Questions
If you have any questions, comments, or suggestions about our privacy policy, please feel free to email us at info@sympateausa.com | | |
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